So here’s the obvious. Not all your customers (believe it or not) are going to have computers. Of those that do have them, a lot will seldom use them. Of those who use them, a lot of them won’t read your company’s latest newsletter sent via email or visit your site. But most of your customers WILL have a mobile phone that they will carry with them as often as they carry their car keys. And many of them will have downtime while commuting, waiting for a table at a resturaunt, or ignoring their family members :). Mobile marketing provides companies with an effective way of targeting a highly desirable demographic of consumers when they are most open to receiving the message – during their downtime.
According to a report just released by EJL Wireless Research titled ‘Global Mobile Advertising Market Analysis 2006-2011, 1st Edition’, the US mobile advertising market is expected to reach $2.3 billion, roughly 25% of the overall market by 2011. The largest segment is expected to be mobile couponing, which is forecast to reach almost $4 billion, or 42% of the overall market, by 2011. That’s an amazing amount of growth in a relatvely short amount of time.

Then there’s mobile games, something that hasn’t taken off nearly as well here in the US as it has here in the UK. Research firm GfK M² estimates the mobile gaming market in Europe is worth nearly four times the current value of music downloads and eight times the video download market. People want to be entertained not just by listenting or watching, but by interacting.
This data shows we’re really taking our first steps into a seachange of how companies will communicate with their customers. I think that Adobe’s Flash Lite are positioning themselves well to take on this transformation and with exciting products such as Apple’s iPhone about to be released, marketers should take note if they want to keep their customers ear.
Thanks to Jostiq.com and Mobile Marketing Magazine for the data.